Shipping policy

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SHIPPING POLICY

Processing Time

We work hard to get your order out as quickly as possible.

Most orders are processed and shipped within 24 hours (often same or next business day).
During higher volume periods, processing may take up to 72 hours.

Orders are not shipped on weekends or holidays.

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Shipping Rates & Delivery

U.S. Shipping
We offer simple, flat-rate standard shipping at $4.99.

• Orders typically arrive within 3–5 business days after shipping
• Most shipments are delivered within 3 days, though some locations may take slightly longer depending on distance

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International Shipping
We offer international shipping with multiple delivery options available at checkout.

• Estimated delivery time: 2–7 business days, depending on destination
• Delivery timelines may vary based on location and customs processing

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Carriers

We ship with trusted carriers including USPS, UPS, FedEx, and DHL to ensure your order arrives safely and efficiently.

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Order Tracking

As soon as your order ships, you’ll receive a confirmation email with tracking details.

Tracking information typically becomes active within 24 hours.

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Customs, Duties & Taxes

International orders may be subject to customs duties or import fees.
These charges are set by your local government and are the responsibility of the customer.

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Delays, Lost, or Damaged Packages

While most orders arrive on time, delays can occasionally occur due to weather, carrier issues, or customs.

If anything seems off with your order—delayed, lost, or damaged—please reach out to us at justin@agns.lifestyle
We’ll make it right.

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Shipping Address

Please double-check your shipping address at checkout.
We’re unable to guarantee delivery for orders shipped to incorrectly entered addresses.