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Faq
Below are answers to some of the most common questions from our community.
When will my order be shipped?
We work hard to get your order out as quickly as possible.
Most orders are processed and shipped within 24 hours (often same or next business day). During higher volume periods, processing may take up to 72 hours.
As soon as your order ships, you’ll receive a confirmation email with tracking details.
How long does delivery take?
Delivery times depend on your location, but we work to get your order to you as quickly as possible.
U.S. Orders: Typically arrive within 3–5 business days after shipping. Many orders arrive sooner depending on location.
International Orders: Typically arrive within 2–7 business days, depending on destination and customs processing.
Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather, or customs.
Can I change or cancel my order?
We move quickly to get your order out, so if you need to make a change or cancel, please reach out to us as soon as possible.
If your order has not shipped yet, we will do our best to accommodate your request.
Once an order has shipped, we are unable to modify or cancel it, but we will still work with you to find the best solution.
You can contact us anytime at justin@agns.lifestyle.
What if I receive a damaged or wrong item?
If something arrives damaged or incorrect, please reach out to us right away with your order number and a photo of the item.
We will take care of it and make it right as quickly as possible.
You can contact us at justin@agns.lifestyle
Do you offer international shipping?
Yes, we offer international shipping to select countries.
Shipping availability and rates are calculated at checkout based on your location. Delivery times typically range from 2 to 7 business days depending on destination.
Please note that delivery times may vary due to customs processing and local carrier conditions.
If you have any questions about international orders or shipping availability, feel free to reach out to us at justin@agns.lifestyle.
What is your return policy?
We offer free returns within 30 days of delivery on eligible items.
Items must be unworn, unused, and in original condition with tags attached.
If something is not right, we will work with you to make it right. For full details, please visit our Return Policy page or contact us at justin@agns.lifestyle.